![Kim Webber on Twitter: "Hi @VerizonSupport ! My internet and tv aren't working - I have a red globe on my router and the error message below on my tv. Any help Kim Webber on Twitter: "Hi @VerizonSupport ! My internet and tv aren't working - I have a red globe on my router and the error message below on my tv. Any help](https://pbs.twimg.com/media/DqtnsrOX4AIgO_4.jpg)
Kim Webber on Twitter: "Hi @VerizonSupport ! My internet and tv aren't working - I have a red globe on my router and the error message below on my tv. Any help
![I've tried resetting the router. Holding the WPS. As well as reconnecting the wires etc. and the red globe won't seem to go away. Can anyone help? : r/verizon I've tried resetting the router. Holding the WPS. As well as reconnecting the wires etc. and the red globe won't seem to go away. Can anyone help? : r/verizon](https://external-preview.redd.it/r9I7p9wZVFS4ERh4z3B9kNk3h3HPFVpfMOxujbtQcTk.jpg?auto=webp&s=dfc175642d6ae21b9fca71fd370987e356195618)
I've tried resetting the router. Holding the WPS. As well as reconnecting the wires etc. and the red globe won't seem to go away. Can anyone help? : r/verizon
![Verizon Support on Twitter: "@dgalarza Are your other services working? Any red lights on the router? ^ACM" / Twitter Verizon Support on Twitter: "@dgalarza Are your other services working? Any red lights on the router? ^ACM" / Twitter](https://pbs.twimg.com/media/DcY81apVAAECpos.jpg)